Welcome to the Sportybet Zambia Contact Us page! We value our players and are always here to help with any questions, concerns, or feedback you may have. Our dedicated support team is committed to providing you with timely and efficient assistance. Please find below the various ways you can get in touch with us.
How to Reach Sportybet Zambia Customer Support
We offer several channels for you to contact our support team. Please choose the method that is most convenient for you.
1. Email Support
For general inquiries, account assistance, or feedback, you can reach us via email. We aim to respond to all email queries within 24 hours.
- General Support & Inquiries:
[email protected] - Account Verification & KYC Documents:
[email protected] - Complaints & Disputes:
[email protected] - Privacy & Data Protection Matters:
[email protected]
When emailing us, please provide as much detail as possible regarding your query, including your username if applicable, to help us assist you more effectively.
2. Live Chat
For immediate assistance, our Live Chat service is the quickest way to connect with a support agent. Our team is ready to help you with real-time responses.
- Availability: Available 24/7
- How to Access: Click on the “Live Chat” icon typically found at the bottom right corner of our website or within the Sportybet App.
3. Phone Support
If you prefer to speak with someone directly, you can call our customer support helpline.
- Phone Number:
+260 97 712 3456 - Operating Hours: Monday – Sunday, 08:00 – 22:00 ZMT (Please note that charges may apply depending on your phone operator.)
4. Frequently Asked Questions (FAQ)
Before reaching out, you might find a quick answer to your question in our comprehensive FAQ section. We have compiled answers to common queries about account management, betting, deposits, withdrawals, bonuses, and more.
- Visit our FAQ Page for more information.
Our Office Address
For official correspondence, our registered office address is:
Zambia Sports Interactive Ltd (Trading as Sportybet Zambia) 123 Independence Avenue, Business District Lusaka, 10101 Republic of Zambia
Please note that this address is for corporate and mail correspondence only and is not equipped for direct customer support or walk-in inquiries.
Feedback and Suggestions
We are always looking to improve our services and welcome your valuable feedback and suggestions. If you have any ideas on how we can enhance your experience with Sportybet Zambia, please email us at [email protected] or via our general support channels.
Stay Connected
Follow us on our official social media channels for the latest news, promotions, and updates from Sportybet Zambia:
- Follow us on Facebook:
https://www.facebook.com/SportybetZM - Follow us on X (Twitter):
https://www.twitter.com/SportybetZM
We strive to provide you with the best possible support. Don’t hesitate to get in touch!